Interpreter Security

Secure and confidential interpretation

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Confidentiality

LLE offers secure and confidential Over-the-Phone Interpretation services. LLE interpreters are educated in, and sign adherence to, the following regulations, laws, and agreements:

  • The Privacy Act of 1974
  • Federal Acquisition Regulation
  • Code of Federal Regulations, Title 41
  • Social Security Administration – Security and Confidentiality of Beneficiary Data
  • Internal Revenue Service (IRS), Privacy and Disclosure Clauses
  • HIPAA privacy standards
  • Internal Confidentiality Standards
  • Interpreter Code of Ethics

Background Checks

LLE conducts full criminal background checks on all interpreters. Background checks include the following components:

  • Background check disclosure
  • Background check authorization
  • Residency and work authorization status (Social Security check)
  • 7 years of residence information

For more about LLE or how to order from the GSA schedule, email info@lle-inc.com or contact us.

U.S. Call Centers

Majority of interpretation is conducted through one of our U.S.-based call centers. Security is ensured through:

  • Secure work environment with keycard access and no visitor policy
  • No electronic records of interpretation content and process to eliminate all note-taking
  • Fully redundant infrastructure

Read more how our centers ensure service stability and security.