|
LLE provides on-demand, secure Over-the-Phone Interpretation (OPI) 24/7 in over
150 languages to help organizations communicate safely with the users of their services
regardless of language spoken. LLE’s telephone interpretation service includes an
award-winning
communication technology with voice-activated language selection, skills-based
call routing, voice navigation, and
real-time usage tracking.
LLE Advantages
- Secure, confidential interpretation
- Average Speed of Answer (ASA) of 15 seconds or less across all languages
- Low Average Handle Time (AHT), improving your agent productivity
- Secure, U.S.-based call centers and employee interpreters
- 99.999% availability – call centers utilize a fully redundant, distributed architecture
for stable service in events such as:
- Equipment failures
- Natural disasters
- Online tool for real-time
usage tracking and reporting
LLE telephone interpretation services are available wherever there is a telephone
connection. Whether the users of your services use a home phone, cell phone, desk
phone, or conference phone, and no matter where they are located, LLE provides interpreter services
when and where you need it.
Account transition plans create a seamless, smooth changeover from your current
provider to LLE. Our cost-effective fee structures ensure you pay competitive rates
only for the services you use. Read more about paying with a credit card, without
setting up an account by
contacting us.
For more about LLE or how to order from the GSA schedule,
email info@lle-inc.com or
contact us.
|
Connect to an interpreter in 15 seconds or less, on average
|